Cookie policy

Introduction

When you visit our website, information about you is collected and used to customize and improve our content. Cookies may be necessary for the website to function, and cookies also help us get an overview of your visit to the website so that we can continuously optimize and target the website to your needs and interests. For example, cookies remember what you have placed in your shopping cart and whether you have visited our website before. We also use cookies to target our ads to you on other websites. Overall, we use cookies as part of our service to display content that is as relevant as possible for you.

You can see which services set cookies and for what purposes under the different categories: Necessary, Functional, Statistical and Marketing.

If you do not want information to be collected, you can delete your cookies (see guide) and refrain from further use of our website. Below we have elaborated on what information is collected, its purpose and which third parties have access to it.

 

Cookies

Our website uses "cookies", which are small data files that are stored on your computer, mobile phone or tablet for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. A cookie is not a program that can contain malicious programs or viruses. It varies how long a particular cookie is stored on your devices and browsers. A cookie's lifespan is calculated based on your most recent visit to the website. When a cookie lifetime expires, it is automatically deleted. All our cookie lifetimes are listed in our cookie policy.

 

How to block or delete cookies

You can always reject all/third-party cookies completely by changing the settings in your browser on your computer, tablet or phone. Where you find the settings depends on which browser you use. However, you should be aware that if you reject all/third-party cookies, there will be features and services you cannot use on the website (because these are dependent on cookies).

You can opt-out of cookies from Google Analytics here.

Cookies you have previously accepted can easily be deleted. How you delete them depends on the browser you use (Chrome, Firefox, Safari etc.) and on which device (mobile, tablet, PC, Mac).

This is typically under Settings - Security and Privacy, but can vary from browser to browser. Which device/browser you are using - click on the relevant link:

Internet Explorer

Microsoft Edge

Mozilla Firefox

Google Chrome

Opera

Safari

Flash cookies

Apple

Android

Chrome, Android

Remember - If you use multiple browsers, you need to delete cookies in all of them.

 

Changing your consent

You can change your consent by either deleting cookies from your browser or by changing your original choice. You can withdraw your consent at any time by clicking on the small cookie icon in the bottom left corner of the website.

If you delete or block cookies, you may risk that the website does not function optimally and that there is content you cannot access.

 

Do you have any questions?

If you have any comments or questions regarding our information and/or processing of personal data, please feel free to contact us. The cookie policy itself is updated every month by Cookie Information.

 

Overview of cookies

The website contains cookies from third parties, which may include, to varying degrees:

Shopify

Google Analytics

Google Tag Manager

Facebook

Klaviyo

Sleeknote

 

Necessary cookies:

Strictly necessary cookies help make a website navigable by activating basic functions such as page navigation and access to secure website areas. Without these cookies, the website would not be able to work properly.

Service

Purpose

Privacy policy

Expiry

Name

Vendor

Cookie Information

Supports the website's technical functions.

Cookie Information – Privacy policy

One year

CookieInformationConsent

www.det-gamle-apotek.com

 

Functional:

We collect information about your preferred settings and choices on our website. We do this to be able to show you the version of the website that suits your preferences. The information is used to determine e.g. which region and language you prefer and to display videos and other visual elements on the website.

Service

Purpose

Privacy policy

Expiry

Name

Vendor

Shopify

Collects information about the users and their activity on the website. The information is used to track and analyze user behavior and to meet individual user needs.

Shopify – Privacy policy

One year

_tracking_consent

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

21 minutes

_shopify_sa_p

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

21 minutes

_shopify_sa_t

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

One year

secure_customer_sig

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

21 minutes

_shopify_s

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

14 days

_orig_referrer

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

14 days

_landing_page

www.det-gamle-apotek.com

Shopify

Supports the functions of a "Content Management System" to ensure that the website works properly.

Shopify – Privacy policy

One year

_shopify_y

www.det-gamle-apotek.com

 

Statistical:

We collect information about how you interact with the website, including how often you visit the site and which pages you view. We do this to optimize the design, usability and efficiency of the website. In addition, we use the information to provide you with personalized content and market analysis.

Service

Purpose

Privacy policy

Expiry

Name

Vendor

Google Analytics

 

Google Analytics – Privacy policy

2 years

_ga_xxx

www.det-gamle-apotek.com

Sleeknote

Collects information about the users and their activity on the website. The information is used to track and analyze user behavior and to meet individual user needs.

Sleeknote - Privacy policy

Session

SNS

www.det-gamle-apotek.com

Google Analytics

Collects information about the users and their activity on the website for analytics and reporting purposes. Google Analytics – Privacy policy

2 years

_ga

www.det-gamle-apotek.com

 

Marketing:

We collect information about your interests, including which pages and ads you click on, which products or services you show interest in or purchase on this and other websites. We do this in order to show you ads that are relevant to you and your interests. In order to show you targeted ads on this and other websites, we partner with other companies with whom we share information.

Service

Purpose

Privacy policy

Expiry

Name

Vendor

Sleeknote

Collects information about the users, which is used for market analytics and reporting purposes.

Sleeknote - Privacy policy

One year

_sn_m

www.det-gamle-apotek.com

Sleeknote

Collects information about the users, which is used for market analytics and reporting purposes.

Sleeknote - Privacy policy

One year

_sn_a

www.det-gamle-apotek.com

Sleeknote

Collects information about the users, which is used for market analytics and reporting purposes.

Sleeknote - Privacy policy

One year

_sn_n

www.det-gamle-apotek.com

Shopify

Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices.

Shopify – Privacy policy

30 min

keep_alive

www.det-gamle-apotek.com

 

Unclassified:

We are in the process of classifying unclassified cookies together with the providers of the individual cookies.

Service

Purpose

Privacy policy

Expiry

Name

Vendor

Shopify

Used to manage customer privacy settings

Shopify – Privacy policy

One day

_cmp_a

www.det-gamle-apotek.com

Shopify

Used in connection with checkout

Shopify – Privacy policy

One year

localization

www.det-gamle-apotek.com

 

Newsletters

If you choose to sign up for our e-mail newsletter, you provide your name and e-mail address. This information is passed on to Klaviyo, our e-mail marketing service. We consider Klaviyo to be a third-party data processor. We only use this information to send you our newsletter and to personalize the content. Information about your use of the newsletters - including whether the newsletters are opened, how long they are open, when the e-mail is deleted and whether links are clicked - is collected by our IT system in anonymized form. We use this information to improve our service so that we can better target and customize the content according to the recipient's interests.

Your personal data will be stored until you unsubscribe from the newsletter. Upon unsubscribing, the data will be deleted by us and our data processor. We do not pass on your data to third parties.

 

Data management

The data management on this website is controlled by:

Det Gamle Apotek A/S

Hydrovej 5

6270 Tønder, Denmark

CVR number: 36706333

Phone: +45 74 72 19 66

E-mail: support@det-gamle-apotek.dk

 

Third-party data processor

We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected. Read more on their respective websites.

Google (Privacy policy)

Klaviyo (Privacy policy)

Tag Manager (Privacy policy)

Shopify (Privacy policy)

NETS (Privacy policy)

Webshipper (Privacy policy)

 

Personal data

General

Personal data is any kind of information that can be attributed to you to some extent. When you use our website, we collect and process a range of such information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process: name, telephone number, email, address and payment information. This will typically be in connection with purchases on the website.

 

Safety and security

We process your personal data securely and confidentially in accordance with applicable laws, including the General Data Protection Regulation and the Data Protection Act.

Your data will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or no longer relevant.

We have taken technical and organizational measures to prevent your data from being accidentally or illegally deleted, published, lost, impaired or disclosed to unauthorized persons, misused or otherwise processed in violation of the law.

We will report any illegal data breach of this website's database or the databases of any of our third party data processors to all relevant persons and authorities within 72 hours of the breach if it appears that personal data stored in an identifiable manner has been stolen.

 

Purpose

The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.

 

Storage period

We will only retain your personal data for as long as necessary to fulfill the purposes for which we originally collected it, including for the purpose of fulfilling accounting or legal requirements. Your personal data will be deleted or blocked as soon as the purpose no longer exists.Retention may also take place due to statutory retention periods.If such statutory retention periods do not exist or have expired, the data will be stored for the purpose of fulfillment and settlement of the agreement and to document proper fulfillment until the expiry of any limitation periods. Thereafter, the data will be deleted.

 

Disclosure of information

Data about your use of the website, which ads you receive and possibly click on, geographical location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on "Cookies" above. The information is used to target advertising.

We also use a number of third parties to store and process data. These process data solely on our behalf and may not use it for their own purposes.

Disclosure of personal data such as name and email etc. will only happen if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your data.

 

Insights and complaints

You have the right to receive information about the personal data we process about you in a commonly used format (data portability). You can also object to the use of your data at any time. You can also withdraw your consent to the processing of your data. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: support@det-gamle-apotek.dk. If you wish to complain about our processing of your personal data, you can also contact the Danish Data Protection Agency.

If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to support@det-gamle-apotek.dk.

 

Publisher

The website is owned and published by:

Det Gamle Apotek A/S

Hydrovej 5

6270 Tønder, Denmark

Phone: +45 74 72 19 66

Email: support@det-gamle-apotek.dk